Privacy Policy
Koyasan Ichijyoin (hereinafter referred to as "we," "us," or "our") strictly complies with laws and regulations regarding personal information and is committed to protecting the privacy of our guests. This page outlines our policy regarding the handling of personal information.
1. Collection of Personal Information
We may collect personal information (such as name, address, telephone number, email address, passport information, etc.) when you:
- ・Make a reservation for accommodation or meals.
- ・Submit an inquiry through our website or by phone.
- ・Use our services during your stay.
2. Purpose of Use
The personal information we collect will be used solely for the following purposes:
- ・To process reservations, confirm details, and provide accommodation and related services.
- ・To respond to inquiries and requests
- ・To communicate important notices regarding your stay.
- ・To comply with the legal requirements of Japan (e.g., keeping a guest registry and passport copies for non-resident international guests as mandated by the Inns and Hotels Act).
3. Management and Security of Personal Information
We implement strict and appropriate security measures to prevent the leakage, loss, or unauthorized access to your personal information. Our staff is thoroughly trained on the importance of data protection to ensure your information is handled safely.
4. Provision to Third Parties
We will not disclose or provide your personal information to any third party without your explicit consent, except in the following cases:
- ・When required by law or requested by public authorities (such as the police or government offices).
- ・When it is necessary to protect the life, body, or property of an individual, and it is difficult to obtain your consent.
5. Disclosure, Correction, and Deletion
If a guest requests the disclosure, correction, or deletion of their own personal information held by us, we will respond promptly and appropriately after verifying the identity of the requester.
6. Contact Information for Privacy Inquiries
For any questions regarding our handling of personal information, please contact us at: